Privacy Policy

Effective Date: 05/12/2025
Last Updated: 05/012/2025

Suffolk Auto Glass (“we,” “us,” or “our”) is committed to safeguarding your privacy and ensuring transparency in how we collect, use, and share your data. This policy applies to all interactions on our website www.suffolkglass.com, via SMS, email, and other digital communication channels.

1. Information We Collect

Personal Information: Name, phone number, email, vehicle info, and VIN.
Device Data: IP address, browser type, and analytics data.
Service Data: Requested services and scheduling details.

2. How We Use Your Information

Schedule appointments and respond to inquiries
Send service-related updates
Improve our website and customer experience
Send promotional offers if you have explicitly opted in

3. SMS Opt-In & Communication

We collect mobile numbers only if voluntarily provided via an opt-in checkbox.

By checking the opt-in box, you agree to receive SMS alerts and notifications related to your service.

Message frequency may vary. Msg & data rates may apply. Text HELP to (631) 518-2796 for support. Reply STOP to unsubscribe.

4. Sharing Your Information

We do not share or sell mobile opt-in data with third parties for marketing purposes. Data is only shared with:

Aggregators or providers of text messaging services
Subcontractors in support roles (e.g., customer service)
Required legal or compliance obligations

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

5. Cookies & Tracking

We use cookies and analytics tools to understand site behavior and improve user experience.

6. Data Security

We implement reasonable technical and organizational measures to protect your data.

7. Your Rights

Request access or corrections to your data
Unsubscribe or update communication preferences
Request deletion of your personal information (subject to legal obligations)

8. Contact

Suffolk Auto Glass
93 Carleton Ave, Islip Terrace, NY 11752
Phone: (631) 518-2796
Email: info@suffolkglass.com
Website: www.suffolkglass.com